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Learn how Merkez Ankara collects, processes and protects your personal data.
At Merkez Ankara Mall, we prioritise the privacy and security of your personal data. This Privacy Policy explains which personal data is collected when you use our website and digital services, how that data is processed and what rights you have. It has been prepared in accordance with Türkiye's Personal Data Protection Law No. 6698 (KVKK) and the European General Data Protection Regulation (GDPR).
The company operating Merkez Ankara Mall is the data controller responsible for your personal data. You can find our contact details on the Contact page of our website.
When you visit our website, technical information such as your IP address, browser type, pages visited and session duration may be collected automatically.
When you subscribe to our newsletter, we process your email address. When you contact us through the contact form, we process your name, surname, email address and the content of your message.
CCTV systems within the mall may record images for security purposes. This data is used solely for security and is not retained beyond the applicable legal retention periods.
Your personal data is processed to ensure the technical operation of the website, deliver newsletters and announcements, respond to customer support requests and fulfil legal obligations.
Your data is shared with third parties only with your explicit consent or where required by law.
When the purpose of processing no longer exists, your personal data is deleted, destroyed or anonymised. Data subject to a statutory retention obligation is kept for the period prescribed by the relevant legislation.
Under Article 11 of the KVKK, you have the right to learn whether your personal data is being processed; request information if it has been processed; learn the purpose of processing and whether it is used in accordance with that purpose; and know the third parties to whom it is transferred in Türkiye or abroad.
You may also request the correction of incomplete or inaccurate data; request its deletion or destruction under Article 7 of the KVKK; ask for these actions to be notified to third parties to whom the data was transferred; and object to an outcome against you resulting from analysis exclusively by automated systems.
To exercise your rights, please contact us through the channels listed on our Contact page.
This policy may be updated from time to time. Significant changes will be announced on our website. The latest version of the policy is always available on this page.
Last updated: 29 August 2026